We see ourselves as the partners of our customers: we are always with them on their journey, we work with them to come up with the best solutions, we keep our promises and we do what we say we will do
We believe good personal contact is essential, so each customer has their own contact who “will fight like a tiger” for them. Our customers can reach us 7 days a week year-round
Sustainability is at our core
Inmaco’s circular business model starts with finding opportunities to reduce linear elements and find synergies that drive efficiencies and process improvements
This enables long-term profitability and supports compliance
Embedding circularity within the Company’s business model helps to manage operational continuity with sustainable growth that promotes compliance combined with Carbon Footprint reduction
Quality as a top priority
Quality is our top priority. In terms of problem-free processing on our customers’ packaging solutions and in terms of performance. Our knowledge and experience means our PPBPMs are manufactured with the same high quality time and again
Working closely with our suppliers means we can respond quickly to customer demands and market developments
Innovation enables us to deliver a consistent quality, even when faced with technological challenges. We understand that our customers’ packaging is produced for leading, triple A national and multinational companies. We are used to this demanding environment. It brings out the best in us
Inmaco approach
Personal attention
In our co-operation personal attention is key. We work closely with our customers; their daily contact is the Sales Manager and/or a Sales Engineer, who are with them throughout the order process and who help with current and future projects and orders
Transparent communication
We have implemented our open and structured way of communications throughout the entire organisation
Every customer has their own account in our ICT-system. All machine specifications are securely saved in this online portal so both our employees and our customers can always access their specifications and the progression of the manufacturing process
Continuous innovation
Our NPD process incorporates input from across the Company and from our customers through our iterative NPD cycle
Our disciplined approach to NPD enables us to deliver what we promise: innovative, sustainable packaging technology
To us, sustainability is not necessarily an end state but is a continuing process of improvement
High quality technology
Our 40+ year track record is prove of our ongoing commitment to provide leading expertise in paper-forming technology
We have an unmatched reputation for manufacturing machines of superior and consistent quality and reliability
Ongoing service
After delivery of our product the customer can count on us to provide preventive and corrective service of our machines
We are available 7 days a week year-round to ensure that our customers’ machines run as smoothly and continuously as possible
